Case Study: Implementing Design Thinking Methodology to Agile
This case study showcases our experience integrating Design Thinking into the Agile framework and how we helped a technology company adopt a user-centric approach.
We ensured that the solution was based on a deep understanding of the users’ needs and experiences, leading to increased project success.
Problem
A technology company was jumping into building large features without conducting user research or testing. This resulted in the development of features that did not meet the users’ needs.
Solution
Flat Cube developed a comprehensive framework for conducting user research and designing a solution based on a deep understanding of the users’ needs, wants, and behaviors.
This framework involves the following steps:
- Empathy Stage: Conduct qualitative and quantitative research methods to understand the users’ needs, wants, and behaviors.
- Definition stage: Introduce workshop sessions for defining the “Problem Statements” and generating “How Might We” questions.
- Ideation Workshops: Facilitate ideation workshops to generate and evaluate potential solutions to user problems. This ensures that the design solution is based on various perspectives and ideas.
- Prototyping & Testing: Include prototyping at the wireframe and high fidelity level before moving into feature development. This helps to minimize the risk of developing features that do not meet the users’ needs and ensure that the solution is based on a deep understanding of their experiences.
Results
By implementing this framework, the company ensures that their solution is based on a deep understanding of the users’ needs, wants, and behaviors. This lead to increased success in the development of features.
The company was able to stay accountable and on track with their development while minimizing the risk of developing features that did not meet the users’ needs.
The company was able to stay accountable and on track with their development while minimizing the risk of developing features that did not meet the users’ needs.